Satisfied Clients and Quality Management

The Fraunhofer Institute for Mechanics of Materials IWM has been DINISO 9001 certified for over 10 years. We strive for the highest level of client satisfaction in our research and development projects. Our success confirms that this is indeed what occurs: for over 10 years we’ve been systematically asking our project partners to rate the value of the solutions for their enterprise as well as their level of satisfaction regarding the substantive results, the project management and the overall cooperation which occurred during our joint collaboration. Their invaluable responses have helped us to continually improve the services we offer to our clients.

The diverse issues that manifest themselves within the field of mechanics of materials make high demands on the quality of our project management. Our certified quality management system ensures that all our processes are both continually monitored and directed towards benefitting our clients. Quality and transparency from the project planning stage through project completion and the delivery of results to our project partners guarantees the fulfillment of our high standards and the best possible solutions for our clients.